OMARA Decision Against Registered Migration Agent Rupinder Kaur Published Following Long-Running Investigation
SYDNEY, June 2026 — Australia’s Office of the Migration Agents Registration Authority (OMARA) has formally cautioned registered migration agent Rupinder Kaur (MARN 1791857) following an investigation into a Regional Sponsored Migration Scheme (RSMS) nomination and associated visa application.
According to an official decision dated 1 June 2026, OMARA determined that the agent failed to comply with several professional obligations under the former Migration Agents Code of Conduct. However, after considering mitigating factors, the regulator opted to issue a caution rather than suspend or cancel the agent’s registration.
Quick Summary
Agent: Rupinder Kaur
Migration Agent Registration Number (MARN): 1791857
Complaint Number: CAS-28487-C3S0
Regulatory Authority: Office of the Migration Agents Registration Authority (OMARA)
Decision: Official Caution
Decision Date: 1 June 2026
Status: Caution to remain on the Register for three months with no additional conditions imposed.
Who Is Rupinder Kaur?
According to OMARA records, Rupinder Kaur first became a registered migration agent on 28 March 2017 and was assigned Migration Agent Registration Number 1791857.
The case reviewed by OMARA related to her conduct while acting as a Registered Migration Agent (RMA) in connection with an employer-sponsored migration matter.
Why Was the Complaint Filed?
The investigation began after the Department of Home Affairs submitted a complaint to OMARA on 12 February 2019. Authorities raised concerns regarding a Regional Sponsored Migration Scheme (RSMS) nomination application and a linked visa application lodged by the migration agent.
The Department alleged that the nomination application may have been lodged without the knowledge or instructions of the sponsoring business owner.
During the assessment process, a departmental officer contacted the nominated business and was allegedly informed by the business owner that he:
- Was unaware of the nomination application.
- Did not know the migration agent involved.
- Had no knowledge of the proposed visa applicant.
These concerns triggered a formal investigation by OMARA.
OMARA’s Investigation Timeline
June 2019
OMARA issued a formal notice to Rupinder Kaur outlining the allegations and requesting information regarding the nomination and visa applications.
July 2019
The migration agent submitted responses and supporting documentation to the Authority.
December 2025
OMARA advised the agent that it was considering disciplinary action, including a caution, suspension, or cancellation of registration.
February 2026
The agent provided further submissions addressing the allegations and her professional conduct.
June 2026
OMARA delivered its final decision.
What Did Rupinder Kaur Tell Investigators?
During the investigation, Rupinder Kaur stated that she relied on:
- Verbal communication with the sponsoring business owner.
- Information provided by a third-party recruitment consultant.
- Financial documentation supplied by that consultant.
According to her submissions, she believed the consultant was acting on behalf of the business owner.
The agent later admitted that she:
- Failed to obtain written instructions from the visa applicant or employer.
- Failed to enter into service agreements.
- Failed to maintain adequate file notes and records.
- Failed to provide written reimbursement advice when making payments on behalf of a client.
Migration Fraud Connection Revealed
One notable element of the case involved a third-party recruitment consultant.
According to documents submitted by Rupinder Kaur, the recruitment consultant involved in the matter was later charged and convicted in connection with organised migration fraud offences in 2025.
While OMARA considered this information, its final findings focused specifically on the migration agent’s compliance obligations rather than the consultant’s criminal conduct.
OMARA’s Findings
After reviewing evidence held by the Authority, Department records, and the agent’s submissions, OMARA concluded that Rupinder Kaur had failed to meet several obligations under the former Code of Conduct.
The Authority found that she had:
1. Failed to Obtain Written Instructions
Migration agents must receive clear written instructions before acting on behalf of clients.
2. Failed to Confirm Client Instructions in Writing
Authorities found that written confirmation requirements were not properly followed.
3. Failed to Provide Cost Estimates
The agent did not provide appropriate written estimates of service charges and obtain written client acceptance before commencing work.
4. Failed to Maintain Proper Records
OMARA determined that file notes documenting substantial communications were not adequately maintained.
5. Failed to Provide Required Written Advice
The Authority found that written advice regarding reimbursement arrangements was not provided as required.
Why Did OMARA Only Issue a Caution?
Despite identifying multiple breaches, OMARA considered several mitigating circumstances.
The Authority noted:
- The conduct occurred many years ago.
- The agent cooperated throughout the investigation.
- She accepted responsibility for her actions.
- She demonstrated remorse.
- She introduced new compliance procedures.
- There had been no further misconduct identified since the incident.
Based on those factors, OMARA concluded that a caution represented an appropriate regulatory outcome.
Official Decision
On 1 June 2026, OMARA formally decided to issue a Caution to migration agent Rupinder Kaur (MARN 1791857) under section 303(1)(c) of the Migration Act.
The Authority further confirmed that the caution would:
- Remain on the Register for three months.
- Carry no additional registration conditions.
What This Means for Visa Applicants
The case highlights several important lessons for individuals using migration agents:
- Always insist on written agreements.
- Request written confirmation of instructions.
- Keep records of all communications.
- Verify that your migration agent is properly registered.
- Be cautious when third-party recruiters become involved in visa processes.
Strong documentation remains one of the best protections against misunderstandings, compliance issues, and migration fraud.
Frequently Asked Questions
Who is Rupinder Kaur?
Rupinder Kaur is a registered Australian migration agent who was first registered in March 2017 and holds MARN 1791857.
Why was Rupinder Kaur cautioned?
OMARA found breaches relating to written instructions, service agreements, record keeping, and other professional obligations.
Was Rupinder Kaur suspended?
No. OMARA issued a caution rather than suspending or cancelling registration.
How long will the caution remain on the register?
The caution will remain recorded for three months.
Was migration fraud involved?
The agent advised OMARA that a third-party recruitment consultant connected to the matter was later convicted of organised migration fraud in 2025.
Source : OMARA
Read About : Australia Cancels Migration Agent Jujhar Bajwa’s Registration for 5 Years Over Misleading Visa Conduct
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